崗位職責：
1. Efficient and effective installation and maintenance in the field, Following up and solving technical incidents on the instruments, uninstalling and decontaminating instruments, monitoring expenses and local spare parts usage. 及時有效的安裝，保養所在區域的儀器，跟蹤和解決儀器的技術問題。儀器的拆卸與消毒，控制維修成本和管理當地零配件庫。
2. Solving the problem by Telephone if possible, and feeding solutions back to the Hotline. Fixing incidents with optimized costs and quality for the customer, including during weekend and public holiday shifts. 通過電話解決客戶問題并將解決辦法反饋給熱線中心。在任何時間內以最經濟和最優的品質解決客戶的問題。
3. Educating and Train customer；培訓客戶
4. Operation and recording by following Field Service SOP，Centralizing and archiving technical documentation. 根據公司質量體系,環境健康安全的要求進行日常工作安全和標準流程操作和記錄，對技術文件的存檔管理。
5. Keeping abreast with technological developments 不斷尋求技術上的同步與發展
6. Good cooperation with distributors 與代理商良好的溝通協調
7. Providing introduction of new tests and instruments to promote reagents.向客戶提供新儀器和新項目的介紹，推廣試劑項目。
8. Teamwork and encouraging others to adopt best practices also 有效的團隊工作， 分享經驗。
Other marketing or related projects or tasks assigned by supervisor or company. 其它上級或公司指派的項目或任務。

任職要求：
Academic
1. A degree (college) in medical engineering, mechanics or related majors. Experience in medical device industry, with diagnostics experience a plus.
2. Effective communication skills both written and verbal
3. Highly computer literate with good experience in using Microsoft Office applications
4. Has a thorough knowledge of Company Procedures and Policies
5. Good understanding of the Financial system operated within the company
6. A broad based knowledge of the products within the In-Vitro Diagnostics industry
7. Relevant and demonstrable knowledge of the market in which MED Dx operates

Professional Experience:
1. Good experience in Service within diagnostics industry. Adequate knowledge about diagnostics products and its major features, applications and advantages. Excellent project management experience and proven success record.
2. Medical engineering, mechanics, diagnostics or relevant functions.
3. Good cooperation and coordination abilities. Excel under pressure.
4. Good language skills incl. Chinese and English (high reading comprehension capability). Can work well with staff and customers from diversified s.

50多年來,Werfen在體外診斷解決方案方面不斷研發創新來提高效率并加強對病人的呵護。針對這個目標的不懈努力使我們在血凝、急癥診斷和自身免疫這些體外診斷專業領域一直居于全球領導地位。 在這些臨床領域的專注和專業,以及以客戶為主的研發模式是我們成功的關鍵。通過與我們的制造公司:美國實驗儀器公司、Inova Diagnostics和Biokit的密切合作,我們分享最佳方案,優化效率,一起更快更好地實現重大突破。
我們致力于為醫院和臨床實驗室開拓創新的未來,不斷提升質量；并且,永遠不會忘記每一個樣本的背后都有一個病人在等待幫助。