To coordinate with Chinese Clientele of Indegene & communicate efficiently between Indegene (English) & counterpart in China (Chinese).
Translation of English Projects to Chinese language & vice-versa
Interpretation of all written & telephonic communication.
Support team members to liaise for all telecommunication & mails on behalf of Indegene to its Chinese clientele and vice-versa.
Achieve high degree of client satisf through execution & delivery of small size / large size projects independently.
Analysis of customers needs, goals and requirements, definition of complex cost structure, project digital strategy, various designs and storyboarding tasks (interface, flow diagrams, functional specifications, definition, design and follow-up of KPI and success critera, production follow-up, quality/UAT tasks, training (workshop, tutorials) of users, technical support, remote assistance.
Manage customer expectations - response time and attitude. Anticipate client side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication.
Handle multiple projects independently in the coming months.
Manage multifunctional teams and build a conducive work atmosphere
Secure assets, conduct review meetings and obtain and document feedback to ensure timely completion of projects.
Coordinate with Finance people to review and manage projects costs
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上海凱熙信息技術有限公司是一家綜合的IT軟件和服務供應商。經過多年的快速發展，目前凱熙信息的服務網絡已覆蓋全中國37個城市，和100余家外企高端客戶達成長期合作伙伴關系。我們目前是索尼（SONY），武田制藥（Takeda）美國國際學校（Sas）等業界巨頭的中國區供應商。